At IndusQI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing and using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services. Specifically, we may collect:
- Personal Identification Information: We collect your name, email address, phone number, and other contact details when you fill out forms or get in touch with us.
- Service‑Related Information: We store details about the services you use, such as product specifications or transaction history, so we can serve you better.
- Technical Data: We collect your IP address, browser type, device type, and usage data. This information helps us improve site performance and user experience.
In addition, we may combine this data to better understand our visitors and refine our services.
2. How We Use Your Information
We use your personal information in the following ways:
- To process orders: We use your details to fulfill your requests and provide solutions that match your needs.
- To improve our services: We regularly review feedback and usage data. As a result, we can enhance our website and develop better offerings.
- To communicate with you: We send updates about orders, promotions, or service improvements so you stay informed.
- To comply with legal obligations: When required, we use your data to meet regulatory or legal requirements.
Furthermore, we use this information to maintain a high level of service and to ensure that our offerings remain relevant to your needs.
3. How We Protect Your Information
We take the security of your data seriously. Therefore, we implement multiple safeguards, including:
- Data Encryption: We store your personal information securely using encryption technology to prevent unauthorized access.
- Access Controls: Only authorized personnel access your personal data, and only for legitimate business purposes.
- Secure Payment Processing: We partner with trusted third‑party payment gateways to keep your financial details safe.
In addition, we regularly review our security practices to ensure your information remains protected.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal data. However, in certain cases we may share information:
- With Service Providers: We may share your data with trusted partners such as logistics providers, payment processors, or technical support teams. These providers follow strict data protection rules and use your information only to perform their services.
- For Legal Requirements: We may disclose your information when required by law, for example in response to a subpoena, legal process, or government request.
These measures ensure that any sharing of data is done responsibly and with your privacy in mind.
5. Your Data Protection Rights
You have important rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request that we delete your data under certain conditions.
- Data Portability: You can request that we provide your data in a structured format for transfer to another service provider.
To exercise any of these rights, simply contact us using the details provided below. We will respond promptly and work with you to resolve your request.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and provide personalized content. For example, cookies help us remember your preferences and enhance site functionality.
You can choose to disable cookies through your browser settings; however, doing so may limit certain features on our website.
7. Third‑Party Links
Our website may contain links to external websites. These sites have their own privacy policies, and we are not responsible for their content or practices. Therefore, we encourage you to review the privacy policies of any third‑party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page along with an updated “Last Updated” date. By continuing to use our services after changes are posted, you agree to the revised terms.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Acknowledgement
By using our website and services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.